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Garden centre outlet of the year (small-to-medium)

Awarded to the best example of excellence in garden centre retailing in an outlet with a turnover below £2m.  The outlet will need to demonstrate excellence in one or more areas including for example, profitability, turnover growth, customer satisfaction, community awareness, staff motivation, product range and quality, marketing, business/outlet development, etc.

Entrants should include evidence in their entry statement illustrating:

  • What they set out to achieve as a business in the period under review
  • What they actually achieved as a business - and how 

 

Garden centre outlet of the year (large)

Awarded to the best example of excellence in garden centre retailing in an outlet with a turnover between £2m-£5m.  The outlet will need to demonstrate excellence in one or more areas including for example, profitability, turnover growth, customer satisfaction, community awareness, staff motivation, product range and quality, marketing, business/outlet development, etc.

Entrants should include evidence in their entry statement illustrating:

  • What they set out to achieve as a business in the period under review
  • What they actually achieved as a business - and how

 

 

Garden centre outlet of the year (destination)

Awarded to the best example of excellence in garden centre retailing in an outlet with a turnover above £5m.  The outlet will need to demonstrate excellence in one or more areas including for example, profitability, turnover growth, customer satisfaction, community awareness, staff motivation, product range and quality, marketing, business/outlet development, etc.

Entrants should include evidence in their entry statement illustrating:

  • What they set out to achieve as a business in the period under review
  • What they actually achieved as a business - and how 

 

Multiple garden retailer of the year

Awarded to the best example of excellence in garden centre retailing by a multiple retailer. The retailer will need to demonstrate excellence across its multiple outlets in one or more areas, including for example: profitability, turnover growth, customer satisfaction, product range and quality, community awareness, staff motivation, business/outlet development, marketing etc.

Entrants should include evidence in their entry statement illustrating:

  • What they set out to achieve as a business in the period under review
  • What they actually achieved as a business - and how 

 

Garden Product Innovation

Awarded to the best new gardening-related product (eg a new fertiliser, gardening tool, compost etc) for the gardening consumer. This product must have been launched into the UK market within the qualifying period.  Entrants should include evidence in their entry statements illustrating:

  • How the product demonstrates innovation and fills a gap in the market for the amateur gardener
  • Commercial success within the product’s target market
  • How stocking the product is beneficial to garden retailers 

 

Best Garden Retail Event

Awarded to the garden centre site or group that has designed the best centre event. This could be seasonal such as a Christmas or Mother’s Day themed event, or linked to a community, charity or other activity.

Entrants should include evidence in their entry statements illustrating:

  • How the event has helped to drive footfall
  • How the event has met the business’s objectives
  • How the event has benefited the site (eg awareness, branding, image, sales etc)

 

Community Engagement Award

Awarded to the best example of engagement by a garden centre with its local community. This may include activities for children from the local community, older people's clubs, gardening activities, fundraising for local causes or any activity that has enhanced the centre’s perception as being at the heart of local life.

Entrants should include evidence in their entry statement illustrating:

  • The benefit to the local community of the business’s community engagement activities
  • The benefit to the business of its community engagement activities

 

Best business refurbishment, refit or extension (multiple site operator)

Awarded to the best garden centre development completed within the qualifying period by a multiple site operator. This may be a new build garden centre or concept, an extension to an existing outlet, a rebuild, refit or re-launch.

Entrants should include evidence in their entry statement illustrating:

  • How the development shows innovation as well as best practice in design, environmental standards, etc.
  • How the development has contributed/is expected to contribute to, future revenue growth. 

 

Best business refurbishment, refit or extension (single site operator)

Awarded to the best garden centre development completed within the qualifying period for a single site centre. This may be a new build garden centre or concept, an extension to an existing outlet, a rebuild, refit or re-launch.

Entrants should include evidence in their entry statement illustrating:

  • How the development shows innovation as well as best practice in design, environmental standards, etc.
  • How the development has contributed/is expected to contribute to, future revenue growth. 

 

Catering excellence award

Awarded to the garden retail outlet demonstrating the most outstanding catering operation. The garden centre will be expected to illustrate how its catering offer is operated to the highest standards.

Entrants should include evidence within their entry statement illustrating:

  • innovation in offer, delivery, etc
  • excellence in customer service, quality, operational efficiency, etc.
  • commercial success

 

Service Excellence Award

Awarded to the best example of service excellence in a garden retail outlet.  This could include an all-round exceptional customer service approach, or a new service development for customers such as click & collect, garden design or planting.

Entrants should include evidence in their entry statement illustrating:

  • Customer satisfaction
  • Commercial success of the new service offering
  • How the service goes above and beyond the competition

 

Retail sales team of the year

Awarded to the garden retail outlet with the most outstanding shop floor team in any category, or across all categories.  Entrants must be able to demonstrate that the shop floor team has improved sales through initiatives which might include special displays, customer events etc. 

Entrants should include evidence in their entry statement illustrating:

  • how the shop floor team has improved the experience of customers
  • how the shop floor team has improved the centre’s turnover 

 

Wholesale Nursery stock grower of the year

Awarded to the best example of excellence in nursery stock growing.  

Entrants must demonstrate continuous achievement in one or more areas, for example, customer satisfaction, production innovation (eg trial and adoption of new varieties, growing formats, etc), cost control, turnover growth, crop hygiene, product range, innovation or quality, crop yield, staff motivation, use of technology, application of IPM principles, environmental management (eg reduction of inputs, etc), harvesting, treatment and storage.

Entrants should provide evidence illustrating:

  • What they set out to achieve in the period under review
  • What they have achieved – and how

 

Wholesale protected ornamentals grower of the year

Awarded to the best example of excellence in growing protected ornamental crops.

Entrants must demonstrate continuous achievement in one or more areas, such as customer satisfaction, production innovation (eg trial and adoption of new varieties, growing formats, etc), cost control, turnover growth, crop hygiene, product range, innovation or quality, crop yield, staff motivation, use of technology, application of IPM principles, environmental management (eg reduction of inputs, etc), harvesting, treatment and storage.

Entrants should provide evidence illustrating:

  • What they set out to achieve in the period under review
  • What they have achieved – and how

 

Specialist grower of the year – Ornamentals

Awarded to the best example of excellence in growing a specialist ornamental crop or crops.

Entrants must demonstrate continuous achievement in one or more areas, eg customer satisfaction, production innovation (eg trial and adoption of new varieties, growing formats, etc), cost control, turnover growth, crop hygiene, product range, innovation or quality, crop yield, staff motivation, use of technology, application of IPM principles, environmental management (eg reduction of inputs, etc), harvesting, treatment or storage.

Entrants should provide evidence illustrating

  • What they set out to achieve in the period under review
  • What they have achieved – and how

 

Best new ornamental plant variety (bedding and pot plant/hardy nursery stock/herbaceous perennial)

Awarded to the new plant that most effectively demonstrates excellence in its intended attributes; these could include, but are not limited to, flower longevity, pest/disease resistance, enhanced habit, enhanced colour, retail or landscape appeal, customer need, ease of cultivation, ease of maintenance etc.

Entrants should provide evidence illustrating

  • What they set out to achieve in the period under review
  • What they have achieved – and how

 

Top fruit grower of the year (apples, pears, stone fruit)

Awarded to the best example of excellence in top fruit growing.

Entrants must demonstrate continuous achievement in one or more areas, eg customer satisfaction, production innovation (eg trial and adoption of new varieties, growing formats, etc), cost control, turnover growth, crop hygiene, product range, innovation or quality, crop yield, staff motivation, use of technology, application of IPM principles, environmental management (eg reduction of inputs, etc), harvesting, treatment or storage.

Entrants should provide evidence illustrating

  • What they set out to achieve in the period under review
  • What they have achieved – and how

 

Soft fruit grower of the year (berries, bush fruit)

Awarded to the best example of excellence in soft fruit growing.

Entrants must demonstrate continuous achievement in one or more areas, eg customer satisfaction, production innovation (eg trial and adoption of new varieties, growing formats, etc), cost control, turnover growth, crop hygiene, product range, innovation or quality, crop yield, staff motivation, use of technology, application of IPM principles, environmental management (eg reduction of inputs, etc), harvesting, treatment or storage.

Entrants should provide evidence illustrating

  • What they set out to achieve in the period under review
  • What they have achieved – and how

 

Best new edible crop variety (fruit, vegetable or salad)

Awarded for the new variety that most effectively demonstrates excellence in its intended attributes; these could include, but are not limited to, taste, pest/disease resistance, weather tolerance, retail/consumer appeal, ease of cultivation, potential to extend the season etc.

Entrants should provide evidence illustrating:

  • What they set out to achieve in the period under review
  • What they have achieved – and how

 

Specialist grower of the year (eg vines, cider apples, etc)

Awarded to the best example of excellence in specialist growing.

Entrants must demonstrate continuous achievement in one or more areas, eg customer satisfaction, production innovation (eg trial and adoption of new varieties, growing formats, etc), cost control, turnover growth, crop hygiene, product range, innovation or quality, crop yield, staff motivation, use of technology, application of IPM principles, environmental management (eg reduction of inputs, etc), harvesting, treatment or storage.

Entrants should provide evidence illustrating:

  • What they set out to achieve in the period under review
  • What they have achieved – and how

 

Salad or vegetable grower of the year

Awarded to the best example of excellence in salad or vegetable growing.

Entrants must demonstrate continuous achievement in one or more areas, such as customer satisfaction, production innovation (eg trial and adoption of new varieties, growing formats, etc), cost control, growth, crop hygiene, product range, innovation or quality, crop yield, staff motivation, use of technology, application of IPM principles, environmental management (eg reduction of inputs, etc), harvesting, treatment and storage.

Entrants should provide evidence illustrating:

  • What they set out to achieve in the period under review
  • What they have achieved – and how

 

Best sales or marketing campaign

Awarded to the best example of excellence in a sales or marketing campaign.

Entrants can include individual businesses, business group representatives or trade organisations. Entries and must demonstrate exceptional achievement and innovation in the execution of sales or marketing campaigns.

Entrants must include evidence illustrating:

  • What they set out to achieve in the period under review
  • What they have achieved – and how

 

Retail Nursery of the Year

Awarded to the best example of excellence in a retail nursery business, where the business is growing plants for sale direct to the public at its own premises. 
Entrants must demonstrate continuous achievement in one or more areas, such as customer satisfaction, retail sales growth, production innovation (eg trial and adoption of new varieties, growing formats, etc), marketing and promotion, cost control, crop hygiene, product range, innovation or quality, staff motivation, use of technology, environmental management (eg reduction of inputs, etc).
 
Entrants should provide evidence illustrating:
  • What they set out to achieve in the period under review
  • What they achieved and how

 

Arboriculture Contractor of the Year

Awarded to the best example of excellence in arboriculture contracting.  The contractor will need to demonstrate excellence in areas including customer satisfaction, quality of work, business development, staff motivation, project management, etc. and outline how these factors have contributed to commercial success.  Entrants should include evidence in their entry statement illustrating:

  • Commercial success

  • What they set out to achieve as a business in the period under review

  • What they actually achieved as a business - and how 

 

Arboriculture Consultant of the Year

Awarded to the best example of excellence in arboriculture consulting.  The practice or consultant will need to demonstrate excellence in areas including customer satisfaction, quality of work, innovation, business development, staff motivation, project management, etc. and outline how these factors have contributed to commercial success.  Entrants should include evidence in their entry statement illustrating:

  • Commercial success

  • What they set out to achieve as a business in the period under review

  • What they actually achieved as a business - and how 

 

Placemaker of the Year

Awarded to the best example of excellence in a team or business delivering placemaking services with a particular focus on green infrastructure.  The team or business will need to demonstrate excellence in areas including customer satisfaction, quality of work, innovation, business development, staff motivation, project management, etc. and outline how these factors have contributed to commercial success.  
 
Entrants should include evidence in their entry statement illustrating:
  • Commercial success
  • What they set out to achieve as a business in the period under review
  • What they actually achieved as a business - and how 

 

Business Innovation of the Year

Awarded to the best example of excellence in business innovation.  Entrants must demonstrate exceptional achievement in, for example, exploiting a new opportunity, resolving a challenge in any aspect of the business, developing a new product or service offer for customers, improving operational processes etc.  Entrants must include evidence illustrating:

  • What they set out to achieve in the period under review

  • What they have achieved – and how

 

HW Most Admired Business Leader Award

Nominations are invited from the industry, the judging panel and our Horticulture Week Business Awards sponsors.   After shortlisting, the judges, sponsors and Horticulture Week subscribers will be invited to vote for their top 3 from the list.  

Nominations are free of charge.

 

Sustainable Business of the Year

Awarded to the best example of excellence in sustainability. Entrants must demonstrate exceptional achievement in, for example, reduction of waste, better management of transport, more efficient use of energy, reduction in carbon emissions, better pollution control and outstanding stakeholder engagement.  Entrants must include evidence illustrating:

  • What they set out to achieve in the period under review

  • What they have achieved – and how

 

High Growth Business of the Year

Awarded to the best example of excellence in business growth. Entrants must demonstrate exceptional achievement in terms of operating profit growth over the past three years and have a clear plan in place to drive further growth over the next three years. Entrants must include evidence illustrating:

  • Commercial success

  • What they set out to achieve as a business in the period under review

  • What they actually achieved as a business - and how 

 

Employer of the Year

Awarded to the best example of excellence in investment in people. Entrants must demonstrate exceptional achievement in staff recruitment and retention and staff development, also leadership and management of employees, and how these achievements are contributing to the commercial objectives of the business.  Entrants must include evidence illustrating:

  • What they set out to achieve in the period under review

  • What they have achieved – and how

 

New Business of the Year

Awarded to the best example of excellence in the establishment of a new business in any aspect of the industry.  Entrants will have launched their business within the last three years. They must demonstrate exceptional achievement in meeting initial business objectives, be able to show how the new business has met a clear need in their target market, and how they will build on the business’s success.   Entrants must include evidence illustrating:

  • Commercial success

  • What they set out to achieve as a business in the period under review

  • What they actually achieved as a business - and how 

 

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